Shipping Policy

Thank you for shopping with Cleenkii. We're committed to providing fast, reliable shipping for all your laundry detergent needs.

Your item will be dispatched within 2 days after the order. You can expect your parcel in 3 - 5 days from when it leaves our warehouse.

Shipping Rates:
Shipping are free for Singapore and West Malaysia

International Shipping Restrictions:
We currently ship to Malaysia and Singapore only. 

Order Processing:
Orders are typically processed within 1-2 business days. You'll receive a shipping confirmation email with tracking information once your order has been shipped.

Address Accuracy:
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by customers.

Damaged or Lost Packages:
If your package arrives damaged or is lost in transit, please email us at support@cleenkii.com within 7 days of the expected delivery date.

Delays
If your order is significantly delayed, please email our customer support at support@cleenkii.com. We'll work with you to resolve the issue, which may include expediting shipping at no extra cost or processing a refund if needed.

Loss or Damage
We take great care in packaging your laundry detergent sheets to ensure they arrive safely. However, in the rare event that your package is lost or damaged during transit, please email our customer support at support@cleenkii.com so we can handle the issue and provide you a resolution 

Bulk Orders:
For bulk orders or corporate accounts, please email us at support@cleenkii.com for custom shipping quotes.

Environmental Commitment:
We use recycled and recyclable packaging materials whenever possible to minimize our environmental impact.

Questions?
If you have any questions about our shipping policy, please email our customer support at support@cleenkii.com